Shipping FAQ

How Is The Furniture Delivered? 

Orders outside of the San Francisco Bay areas are shipped via FedEx Freight. For in-stock items, shipments are processed and leave our warehouse within one week. Transit time is 3-10 business days, depending on your location. West Coast shipments are generally delivered within 3-4 business days after shipping, and East Coast shipments are usually delivered within 7-10 business days after shipping. That said, we cannot guarantee delivery inside a specific time frame - weather, delays and other variables make timing unpredictable. Please contact us for any additional questions.

    How Much Is Shipping?

    FREE for orders above $2,000!* We offer free shipping for orders above $2,000 being delivered to most* locations within the contiguous United States. For orders below $2,000, shipping costs vary between $25-$95. Surcharges may apply for shipping to remote locations (islands, limited access, etc). Please contact us with any questions.

      Is There Assembly Needed?

      Our furniture comes ready to use right out of the box on delivery. Each piece is individually built, with the frames made of hand-welded powder-coated aluminum. Most of the Fermob furniture also requires no assembly, please see product descriptions for details.

        Can I Modify A Set or Build My Own Set?

        We can make certain modifications to sets depending on your needs. For example, we can do either The Icon or The New Standard without the club chair or the ottoman. We can also create a custom set based on your specific needs. Please contact us so that we may assist you and get you accurate pricing.